Ticket Buyer Support
Purchased a ticket for your next event and need help with something? We're here for you! Simply reach out to us and we'll be in touch.
You can also contact us via our form here. If your event is in the next day or so or you need urgent assistance, call 02 8960 8895 between 8.30am and 5.30pm on weekdays.
Your account is linked directly to the event organiser, so you’ll need to log in directly through their ticketing page or website, rather than the IWannaTicket website. Not sure where to start? Click to view our help article.
Yes! If ticket transfers are enabled for your event by the event organiser, you can easily transfer your ticket to another person online. To learn how to transfer your ticket, click to view our help article.
Yes! If rebooking is enabled for your event by the event organiser, you may be able to change your tickets to another date, session or ticket option online. Want to see how it works? Click to view our help article.
Some event organisers require each ticket to include the details of the person attending. You can easily add or update these details online before the event. Ready to personalise your tickets? Click to view our help article.
Security is our top priority, which is why we use encrypted pages when collecting personal information and passing credit card information onto our bank. What’s more, we don’t store any credit card information or details in our database.